[MattH24]

If you haven't get your rigs in for service. Mine has 5 updates (3 software and 2 hardware) including one specific software update for the 4x4 issue. Also they are testing the heated seats and mine failed the test so they have to replace an element according to the TSB (on the high settling would time out). Also I guess there is an issue with the fog lights that also requires new hardware.

 

[ChillxPoint]

If you haven't get your rigs in for service. Mine has 5 updates (3 software and 2 hardware) including one specific software update for the 4x4 issue. Also they are testing the heated seats and mine failed the test so they have to replace an element according to the TSB (on the high settling would time out). Also I guess there is an issue with the fog lights that also requires new hardware.

I got 2 4x4 updates so far. Also fog lights being ordered and seat heating element also on order. Wish they could fix the radio though and the memory seat along with the blue tooth and andriod auto.

 

[MattH24]

I got 2 4x4 updates so far. Also fog lights being ordered and seat heating element also on order. Wish they could fix the radio though and the memory seat along with the blue tooth and andriod auto.

Yeah the joys of a brand new model...gonna have bugs to work through but more importantly why everyone needs to get their issues reported so Jeep is on it. I also had a UConnet Box error that would pop up on the radio. As soon as I mentioned it the Service Manager knew what I was saying. I think one of the updates addressed that???

 

[Wendy F]

This was posted on the Jeep Grand Wagoneer (2022) Facebook site. There are several issues of this happening.

Jessica Belford
I have a Series lll Wagoneer.
I can tell you from experience (just yesterday) that there’s an issue! My 4wD indicator lights came on by themselves yesterday, my stability control lights came on, said I needed to service both and then took it upon itself to engage my park brake, WHILE I WAS IN MOTION. It was a very scary moment. I’m thankful that I was on a back road, that no one was behind me and that I was not on the interstate.
It was towed to the dealership this morning, where another Wagoneer is being serviced for the same issue. And the tow truck driver told me he towed a Wagoneer to another dealership last week because the park brake engaged and wouldn’t release.
My front display has also freaked out a few times but always comes back to life. They are checking on that also.
I’ll update when I know more!

I am experiencing these same issues. Was the dealer able to fix your issues?

 

[MattH24]

I am experiencing these same issues. Was the dealer able to fix your issues?

I am experiencing these same issues. Was the dealer able to fix your issues?

All the updates so far are gong the right direction. Everything I reported on seems to be good. Also seems one of the updates helps address the aggressive brake pedal.

 

[ChillxPoint]

My car is scheduled for service on the 29th for heating element and fog lights. Hopefully there is a update for the radio and memory seats.

 

[bkreative]

I am considering purchasing a Wagoneer Series 2 or 3 in 4wd, but this is concerning, are there still issues being reported or did the software update fix all?

 

[Wing456]

Oh man, sounds like a lot of problems. I hope you guys get it resolved.

 

[Jamma]

I have 10,000 miles on my new Wagoneer and all kinds of electrical issues. The most recent issue being when i try to back up the car stops and flashes brake in red. It’s a jolting stop. Constantly forgetting my seat settings and lots of glitches with the main screen.

 

[WagoneerCxSvc]

I have 10,000 miles on my new Wagoneer and all kinds of electrical issues. The most recent issue being when i try to back up the car stops and flashes brake in red. It’s a jolting stop. Constantly forgetting my seat settings and lots of glitches with the main screen.

Please send our team a private message, Jamma. We would like to dig into these concerns further and provide support.

Kate
Wagoneer Client Services

 

[RobTX]

Yep. And for the last few days after visit #5, the ABS noted a system failure on the screen. Today, the rear wheels / brakes LOCKED UP on my husband while braking. We have a series III but not a 4x4.

We are still dealing with most of these after 5 visits:

• blindspot sensor failures shutting down the collision avoidance system,
• screens freezing, or just deciding to reboot going down the road,
• driver and center navigation screen freezing up and sometimes failing to load all together,
• phone not syncing,
• memory not holding in seats,
• satellite radio screen freezing (change the station, the stuff is all still the same on the screen),
• and my personal scary favorite...driving down the highway over 65 mph and the vehicle shaking and vibrating the steering wheel and into the passenger and sometimes rear seat. We've done numerous balances, changed a rim and personally paid ~$1k for new tires. Just gets worse.

I have video and photos of the sensor and screen failures, and the response has been...we can't duplicate that so we can't fix it. We have filed Texas Lemon Law.

 

[WagoneerCxSvc]

Yep. And for the last few days after visit #5, the ABS noted a system failure on the screen. Today, the rear wheels / brakes LOCKED UP on my husband while braking. We have a series III but not a 4x4.

We are still dealing with most of these after 5 visits:

• blindspot sensor failures shutting down the collision avoidance system,
• screens freezing, or just deciding to reboot going down the road,
• driver and center navigation screen freezing up and sometimes failing to load all together,
• phone not syncing,
• memory not holding in seats,
• satellite radio screen freezing (change the station, the stuff is all still the same on the screen),
• and my personal scary favorite...driving down the highway over 65 mph and the vehicle shaking and vibrating the steering wheel and into the passenger and sometimes rear seat. We've done numerous balances, changed a rim and personally paid ~$1k for new tires. Just gets worse.

I have video and photos of the sensor and screen failures, and the response has been...we can't duplicate that so we can't fix it. We have filed Texas Lemon Law.

Our team would like to discuss this list of concerns with you further. Please send us a private message with more details or you can call Wagoneer Client Services at 833-NoRival.

Kate
Wagoneer Client Services

 

[RobTX]

Our team would like to discuss this list of concerns with you further. Please send us a private message with more details or you can call Wagoneer Client Services at 833-NoRival.

Kate
Wagoneer Client Services

Kate, your team already has all of my information. I'm not restarting the process. Right now my vehicle is sitting at the dealership, deemed unsafe to drive, waiting for a part the dealer told me is on backorder with no ETA. Your "approved rental rate" won't even reimburse me for the most basic smallest vehicle Enterprise offers, and you guys have yet to reimburse me almost $7k like you said you would for the last one that was months ago. So I have no vehicle, and no rental. And no idea when I will get this vehicle back after visit #6. But don't worry, I will keep making my payments and keeping up my end of the bargain.

 

[WagoneerCxSvc]

Kate, your team already has all of my information. I'm not restarting the process. Right now my vehicle is sitting at the dealership, deemed unsafe to drive, waiting for a part the dealer told me is on backorder with no ETA. Your "approved rental rate" won't even reimburse me for the most basic smallest vehicle Enterprise offers, and you guys have yet to reimburse me almost $7k like you said you would for the last one that was months ago. So I have no vehicle, and no rental. And no idea when I will get this vehicle back after visit #6. But don't worry, I will keep making my payments and keeping up my end of the bargain.

Understood, thank you for letting me know. If you have a case started, we can certainly review the notes and update if necessary. Let us know.

Kate
Wagoneer Client Services

 

[LegalBrief]

Under TSB 08-090-22 they will update Front and Rear comfort control panels, which fixes the wonky touch screens.

 

[marcus.a.reese]

Bought Series 2 wagoneer in August 2022. It has 4300 miles on it. While I was driving the emergency brake randomly came on while I was driving my toddler and infant. The safety bag indicator light has been on intermittently. Yesterday after I got home my trunk did not open. I called the dealership and they indicated it may have been disabled, so at night I tried to fix the trunk and the vehicle did not start. Now I am towing the vehicle to the dealership.

 

[WagoneerCxSvc]

Bought Series 2 wagoneer in August 2022. It has 4300 miles on it. While I was driving the emergency brake randomly came on while I was driving my toddler and infant. The safety bag indicator light has been on intermittently. Yesterday after I got home my trunk did not open. I called the dealership and they indicated it may have been disabled, so at night I tried to fix the trunk and the vehicle did not start. Now I am towing the vehicle to the dealership.

Hi there!

If you need any extra support at while at the dealership, please let us know.

Kate
Wagoneer Client Services

 

[thegentlemansborrowe]

Hi! We’ve been experiencing the same issues. We’ve had the car 3 months. After 4 weeks car shut off while at a stop sign steering wheel locked up break locked up and lights on dash went crazy. Then while driving the dash would say, hands not on wheel, or key fob not detected and start beeping. The heated seats won’t stay on. It’s in the shop right now for over a week. They said both car batteries won’t stay charged, they ordered two new heated seat elements both are out. Said we had a ton of software updates as well. I’m freaking out ready to sell but don’t want to be upside down in the next vehicle

 

[WagoneerCxSvc]

Hi! We’ve been experiencing the same issues. We’ve had the car 3 months. After 4 weeks car shut off while at a stop sign steering wheel locked up break locked up and lights on dash went crazy. Then while driving the dash would say, hands not on wheel, or key fob not detected and start beeping. The heated seats won’t stay on. It’s in the shop right now for over a week. They said both car batteries won’t stay charged, they ordered two new heated seat elements both are out. Said we had a ton of software updates as well. I’m freaking out ready to sell but don’t want to be upside down in the next vehicle

Hello. Please feel free to send our team a private message as well if you're experiencing concerns, we're happy to help.

Kate
Wagoneer Client Services

 

[Pcaro]

Grand Wagoneer owner now with 15k miles.
Issues include:
Speaker "static" (upgraded sound system)
Apple Car Play not working 50% of the time
Bluetooth not working 50% of the time
Screen goes black
Rattling in the interior
Condensation in the tail lights
Plus other things throughout ownership.
We had a Navigator before this with no problems and my wife wanted another one. I talked her into the GW, big mistake. I have had at least 7 Dodge/Jeep products in the past 10-15 years and very little issues. This has been a nightmare. So many reasons that we regret our decision. This has pushed us away from the brand and our Rubicon and Ram leases are coming up, won't be going with another Dodge or Jeep. Shame of it is we like our dealer. What a disappointment for a $100K truck.