[Jeepers]

How do you know if your maps are up to date? I have a 2023 Jeep grand Cherokee limited.

I opened the Navigation app, then went to the settings. It’s in there. I believe it said “Other” for the menu.

 

[Jeepers]

How do you know if your maps are up to date? I have a 2023 Jeep grand Cherokee limited.

I opened the Navigation app, then went to its settings. There was a button I believed was named “Other”. You can view your version there. The link to download is here. I have not tried it.

https://stellantis.navshop.com/#/downloads

 

[Jeepers]

There is a website (link is in forum) - u can down load to flash drive, does not fix Tom Tom problem .. but it’s free

Do you think the OTA update that my 23’ GW is downloading currently will fix the problem? Or is this a completely different issue like you said it might be with SiriusXM Guardian?

 

[Mtp]

Look at the second picture in post #23 above. Where it says “latest map installed release date” and it should give an idea. Mine now says July 2023. On the Wagoneer it’s under something like settings, about, system from the nav screen. Not sure when mine updated but OTA map updates are supposed to be part of my subscription along with live traffic etc. Imagine it’s the same setup on a Grand Cherokee.

 

[mkell757]

Spoke with someone from Uconnect and was told that I needed to get the new software update and that the dealership has to do it. Apparently this should fix the issue it’s TSB 08-183-22. So try to make a appointment with your dealership and give them that TBS info to fix the issue.

 

[Trf]

Same issue in my 2023 Grand Cherokee Sumit - Tomtom resetting, takes the screen, loses the route. Has anyone found a solution?

 

[Jeepers]

So this morning there was a message at the top of the screen saying that it couldn’t update and would try again when the vehicle was turned back off. Went into the navigation settings(Maps) but didn’t see any of the options to download or update like I did last night. Hoping that a couple of power cycles will resolve this. I won’t know for sure until tomorrow morning. I was told by my wife that it did not reboot on her way to work this morning. Again, fingers crossed. 🤞

23’ Grand Wagoneer

 

[Jeepers]

Okay, so tonight is said “Relevant Maps Updated” and the release date is 07/2023. But the maps are still updating and my wife said it hasn’t rebooted all day.

 

[dwsummers1118]

What are the TSBs? I’m not seeing anything.

I have the same issue with my 2022 Wagoneer

I think it's a XMGuardian issue, as nothing has changed on the Tom Tom or GW software versions nad we all reporting the same problem. (plus it just started in the last few weeks)

Same issue with my 2022 Wagoneer Series Ii. Been happening for 2 werks now which trends what others are saying. Taking it to the dealer Friday

 

[dwsummers1118]

I think it's a XMGuardian issue, as nothing has changed on the Tom Tom or GW software versions nad we all reporting the same problem. (plus it just started in the last few weeks)

I did talk to XM Guardian today. It is a TomTom issue and they are working on it. The tech did escalte for me today to see if they need to completely reset my radio. The reboot did not help

 

[dwsummers1118]

I mean escalate

 

[Jeepers]

I am happy so say No more TomTom Reboots!!! I’m so glad everything is working as expected now!!!

 

[dwsummers1118]

So, what did you do to fix?

 

[Jeepers]

Went into the Navigation App. Into the settings. Went to Maps. Clicked the Download icons.

 

[Jeepers]

So I tried these with no availability:

• Factory Reset
• New Profiles
• Disable POIs
• No paired phone(s

What worked(Post from 5thgenrams.com):

• Opening Navigation app
• Go into settings
• Click maps
• In maps, said there were updates
• Clicked the download icons to start the update process
• Shut vehicle off overnight.

Additional info:

I have always been connected to my home wifi. I pay for all the connected services. Activated the built-in hotspot which I have never used on its trial.

I’m just so glad it is not rebooting anymore. I hope this helps someone with this issue. ✌

 

[Miswip]

So I tried these with no availability:

• Factory Reset
• New Profiles
• Disable POIs
• No paired phone(s

What worked(Post from 5thgenrams.com):

• Opening Navigation app
• Go into settings
• Click maps
• In maps, said there were updates
• Clicked the download icons to start the update process
• Shut vehicle off overnight.

Additional info:

I have always been connected to my home wifi. I pay for all the connected services. Activated the built-in hotspot which I have never used on its trial.

I’m just so glad it is not rebooting anymore. I hope this helps someone with this issue. ✌

Anyone else not see the ‘’maps” in the navigation settings? I see ‘map view’ but no option for updates

 

[Miswip]

2022 JGC 4xe - anyone else not have a ‘maps’ option in settings of NAV?

 

[Miswip]

2022 JGC 4xe - anyone else not have a ‘maps’ option in settings of NAV?

I figured it out - don’t go through the settings menu to nav - you have to have the map on the screen :/

 

[rdljr1]

Just curious, my issue has randomly gone away. Been a few days now without one reboot. I’m assuming an update was performed over wifi, but I wasn’t notified of anything. So I have no idea what was done, but everything seems fine again. Has anyone else had this issue resolve?

 

[Jeepers]

Just curious, my issue has randomly gone away. Been a few days now without one reboot. I’m assuming an update was performed over wifi, but I wasn’t notified of anything. So I have no idea what was done, but everything seems fine again. Has anyone else had this issue resolve?

Ours had a message at the top of the screen that said the maps were updated. It was the same type of message that has the red X that you can press to dismiss the message.