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Wagoneer or Grand Wagoneer

2641 Views 3 Replies 3 Participants Last post by  kentompkins
My family took delivery of our Series I Grand Wagoneer about a month ago. Here is a weird story. A few days after we got it, my wife's friend said she thought we got a Grand version... she was confused when she saw the rear as it had large lettering just saying Wagoneer. The doors both say Grand Wagoneer. The options installed are obviously only for a Grand Wagoneer. The VIN checks out as Grand Wagoneer. Some moron at the factory put the wrong lettering on the rear. The dealership (Hendrick) got the right lettering sent from Jeep. They were swapping it but jacked up the paint. So now our $100K brand new ride is at the body shop already. All covered and warrantied but... very frustrating. Does anyone else's had the Grand missing on the name badging on the rear?
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My family took delivery of our Series I Grand Wagoneer about a month ago. Here is a weird story. A few days after we got it, my wife's friend said she thought we got a Grand version... she was confused when she saw the rear as it had large lettering just saying Wagoneer. The doors both say Grand Wagoneer. The options installed are obviously only for a Grand Wagoneer. The VIN checks out as Grand Wagoneer. Some moron at the factory put the wrong lettering on the rear. The dealership (Hendrick) got the right lettering sent from Jeep. They were swapping it but jacked up the paint. So now our $100K brand new ride is at the body shop already. All covered and warrantied but... very frustrating. Does anyone else's had the Grand missing on the name badging on the rear? View attachment 1629
View attachment 1628
So sorry to hear this! If you'd like some extra support, we are happy to help. Send our team a private message to discuss further.

Kate
Wagoneer Client Services
My family took delivery of our Series I Grand Wagoneer about a month ago. Here is a weird story. A few days after we got it, my wife's friend said she thought we got a Grand version... she was confused when she saw the rear as it had large lettering just saying Wagoneer. The doors both say Grand Wagoneer. The options installed are obviously only for a Grand Wagoneer. The VIN checks out as Grand Wagoneer. Some moron at the factory put the wrong lettering on the rear. The dealership (Hendrick) got the right lettering sent from Jeep. They were swapping it but jacked up the paint. So now our $100K brand new ride is at the body shop already. All covered and warrantied but... very frustrating. Does anyone else's had the Grand missing on the name badging on the rear? View attachment 1629
View attachment 1628
looks like the wrong decal lettering was installed. Hopefully, the tailgate is correct (color/feature/etc). You can contact the dealer and have them correct the letter and install the correct ones.
Dealer took care of it. Re-did it again to make sure the color was spot on after the initial attempt was a bit off. I will say that they absolutely made it right and were very gracious during the process. I am happy with how they handled it and I know that means that Jeep allowed them to handle it correctly. So... all good.
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