Thank you for this information. That makes sense...we are in the "In Transit" status so it sounds like the dealer may have the best tracking information. Thank you for your response!I found Wagoneer Client Services more helpful than the dealer up until the vehicle actually shipped (left the warehouse / factory / whatever). At that point, the dealer had better (more accurate) information on where the vehicle was. I think the dealerships have access to a tracking system that Client Services doesn't, at least for after the vehicle starts its journey.