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This is happening to our 2023 Series I, that was purchased about a month ago. Once the 2nd driver uses the car with their key fob the other driver’s memory seat, steering wheel, and pedal settings no longer function correctly. The seat back goes vertical and the seat and pedals are not in the correct position.
Also, the key fob only recognizes the other driver’s settings when the door is unlocked by pressing the unlock button on the fob. Unlocking the car by grabbing the door handle does not trigger the seat to move to the seat settings linked to the fob, although it does recognize my profile.

Has anyone been able to successfully fix this issue?
 
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