[Benward5]

The gps map will not load on the instrument cluster screen on my new Wagoneer. It says that the map is loading which it never does or it says it is temporarily unavailable.

 

[SJ90]

Hey @Benward5, have you had any luck getting it to work?

 

[WagoneerCxSvc]

Hello,

We're disheartened to learn about the concerns that you've been experiencing with your navigation, recently. If you're still in need of assistance, please do not hesitate to send our team a private message with your VIN and additional details. We'd be more than happy to help you get this properly addressed.

Thanks,

Courtney
Wagoneer Client Services

 

[Benward5]

It started working again yesterday. Now if AT&T could get their stuff together so we can have WiFi we will be all set.

 

[Moosen]

It started working again yesterday. Now if AT&T could get their stuff together so we can have WiFi we will be all set.

I was able to get it working by calling them on the phone. It was a very manual process and I’m pretty confident all my personal data has now been sold to the prince Antarctica but it does work now. Key point - they HAD to add the 1GB trial BEFORE I could purchase the 1 year plan.

 

[SeattleWayne]

I was able to get it working by calling them on the phone. It was a very manual process and I’m pretty confident all my personal data has now been sold to the prince Antarctica but it does work now. Key point - they HAD to add the 1GB trial BEFORE I could purchase the 1 year plan.

I ran into the same thing. ☹ I quickly blew through the 1GB and signed up for the annual plan. How did you figure out the hot spot phone number?

 

[DBR1]

Hello,

We're disheartened to learn about the concerns that you've been experiencing with your navigation, recently. If you're still in need of assistance, please do not hesitate to send our team a private message with your VIN and additional details. We'd be more than happy to help you get this properly addressed.

Thanks,

Courtney
Wagoneer Client Services

I'm too new to forum and blocked from DMing but having same issue.

Driver instrument cluster rarely ever successfully loads the Map and is a great hindrance to usability and enjoyment of the vehicle. Map Display is Loading Please Wait

How can I soft rest the instrument cluster (rebooting main dash system does not restart cluster)?

Will that resolve it?

 

[Simcoe]

I'm too new to forum and blocked from DMing but having same issue.

Driver instrument cluster rarely ever successfully loads the Map and is a great hindrance to usability and enjoyment of the vehicle. Map Display is Loading Please Wait

How can I soft rest the instrument cluster (rebooting main dash system does not restart cluster)?

Will that resolve it?

Welcome to the forum @DBR1! How often does it happen? Does it reset if you turn the car on and off?

 

[DBR1]

Welcome to the forum @DBR1! How often does it happen? Does it reset if you turn the car on and off?

Sometimes cured by full depowering. Vehicle off plus lock.

Sometimes not.

 

[Benward5]

The entire UConnect system on the Wagoneer appears to be very glitchy. Sometimes the map loads, many times it doesn’t, WiFi has issues, rear entertainment screens power on and off on their own, and sometimes won’t connect even when WiFi is working. Wireless Car Play has been a real problem for us.

 

[DBR1]

The entire UConnect system on the Wagoneer appears to be very glitchy. Sometimes the map loads, many times it doesn’t, WiFi has issues, rear entertainment screens power on and off on their own, and sometimes won’t connect even when WiFi is working. Wireless Car Play has been a real problem for us.

Same boat as you. Hopefully a software update will fix very soon. I'm accustomed to constant feature improvements and updates over the air from another manufacturer which is unfortunately unique to the industry. I have high hopes for Wagoneer here.

 

[RecipS]

I figured this out while the dealership mechanic was confused on why my CarPlay would not work, and it has also helped me with some of the other map glitches

 

[DBR1]

I figured this out while the dealership mechanic was confused on why my CarPlay would not work, and it has also helped me with some of the other map glitches View attachment 1199

This is a great find! Thank you. I'll see if it helps.

 

[Johntpr]

I have same problem. Map won't load on the cluster. A factory reset hasn't helped the situation. Also the relax mode no longer works on the instrument cluster. @WagoneerCxSvc

 

[Krampus Wagon]

I have the same issue.

It's really disappointing they released these with so many issues. I love the car but have a feeling I'm in for headaches.

 

[BlackWag]

Mine started working after the OTA update last month.

 

[Krampus Wagon]

Mine just started working....I think it has something to do with android auto because it works fine when that's off. I turned off the wireless android today it's so worthless and glitchy and it seemed to solve problems. Can't fault jeep for AA software, but I am honestly in shock they haven't gotten it right by now, it's bad in every car I own.

 

[Rob]

Hello,

We're disheartened to learn about the concerns that you've been experiencing with your navigation, recently. If you're still in need of assistance, please do not hesitate to send our team a private message with your VIN and additional details. We'd be more than happy to help you get this properly addressed.

Thanks,

Courtney
Wagoneer Client Services

The map on my instrument panel is stuck, it's loaded, but won't move or change at all. Really disappointed in spending this much money on a vehicle to have issues like this.