[Stopdropanroll]

Hey all,

has anyone lemoned one of these trucks yet? We are deeply frustrated and concerned with our GW. Like many on here we have been rattled with buggy Uconnect, heated seats, passenger display, HVAC system, air ride, and initial fit and finish.

I feel like everyday this truck exhibits a new flaw or issue and never seems to act the same. After watching the development of this concept and have great luck with the Chrysler brand I’m ready to send this truck back and move to a GM suv, and I hate being just another Denali on the road.

For 100k I was expecting much better then this, we just had all the updates done and the truck came back IMO worse then before. We have been in talks with our lawyer to start building a case for lemon law in the event that these issues aren’t addressed soon. We have 9k miles on this truck and while we LOVE the truck when it works, I fear my ownership is going to suffer a huge value depreciation with all of the issues these trucks are having.

 

[steven]

Welcome to my world! Received my boat anchor 2022 GW series III dec. 30, since then the batt. has died 6 times, once at a funeral for a loved one! Not only did it die but the only keyed lock on the POS did not work with the key provided so i couldnt even get in to get to my jump start box that i carry every where! The dealer sent a tow truck the next day and they had to drag the GW onto the roll back while it was in park then take to dealer and drag it off while in park and the dealer had to lift it up to attach jumper cables to the starter motor so the could unlock doors to change bad lock! They have had to tow it in 4 times now and pretty much told me there is nothing they can do that there would be a programming update sometime between April and Sept!!!!!!!! I wish i didnt pay cash for this piece of junk, if i would have had a loan on it i would have had the loan co. handle all this! The truck now has been in my hands no more than a 5 day span after owning it for over two months and the problem still is not fixed! FYI my dealer told me i had to call the factory and deal with it! I called the GW "specialist" and they opened a "star" case on it which means absolutely nothing as they dont have any answers either! I am at my whits end on this 115K boat anchor! I spent 7k on a full body mask and exoshield windshield protection on the GW as the dealer said the last time it was in that the midwest factory rep. did a complete pc flash reload on it and all is good! 3 days later dead batt. I guess an attorney is my next option.

 

[gusguse09]

I've been dealing issues right from the start. Buggy unconnect, heated seat, i have a big issue with the powertrain. My wagoneer revs to 2-3k rpm upon acceleration and doesn't go anywhere, acts like the transmission slips, completely unsafe to drive.it was at the dealership for a month, they reset something to correct. Well, is back to the dealership 2 weeks later for the same issue. It doesn't look like keep has any clue of what is wrong at this point.

 

[steven]

My dealer just told me if i give them another 7k they will take it back in trade and give me the twin that i ordered for my Brother! Can you believe that! I have got 8K in sales tax and 7k in a exoshield windshield protection and a full body clear mask and ceramic coat. I think i am going to get my lawyer involved as Nebraska has a lemon law which states sales tax and most add ons will be paid by manufacturer and most of the time the lawyer fees are paid also. One jeep dealer in town won't even sell them (because they are honest) because they have had so many issues they traded the 4 series III to the dealer i bought mine from for some pickups they had, i guess my dealer is just so greedy they dont care one bit about the customer and jeep doesn't either their "special" hot line for GW owners gets you to some bubble-gum chewing no brainer in Florida that absolutely is NO help at all.The head mechanic at the dealer offered to install a battery charger under the hood and stick the plug out front so when i go anywhere i can plug it in!!!!!!!!!!! I have now 800 miles on my GW (dealer has put on over 100 of those) and all they tell me is there will be updates sometime between may and sept of this year!!!!! I guess i just let it sit until then! I would have been much better off taking out a loan so i could have just walked away from this piece of junk and let them deal with the loan company! What a rip-off!!!!!!! The good news is the Escalade v series will be out in 23, my Escalade never let me down!

 

[gusguse09]

In my case the vehicle is unsafe to drive. So they are keeping it until they fix it.

 

[ChillxPoint]

Im dropping our s3 off tomorrow even though the apt is on the 24th. Its unsafe to drive atm

 

[Jmayer]

I've been dealing issues right from the start. Buggy unconnect, heated seat, i have a big issue with the powertrain. My wagoneer revs to 2-3k rpm upon acceleration and doesn't go anywhere, acts like the transmission slips, completely unsafe to drive.it was at the dealership for a month, they reset something to correct. Well, is back to the dealership 2 weeks later for the same issue. It doesn't look like keep has any clue of what is wrong at this point.

Be careful. My axle fell off . Literally. Right rear axle has issues that they are ignoring. 1 day old grand wagoneer and the axle slipped out of its socket destroying the differential and almost caused the car to flip over. Everyone needs to file a complaint with the nhtsa on this axle issue because stellantis doesn't care about solving the problem until someone is killed. Started with the transmission just like you said not engaging

 

[ChillxPoint]

That really sucks. Our Wagoneer has been good for a while now (knock on wood). Hope it stays this way. I ended up getting a free 8 or 7 year extended warranty for my trouble.

 

[Jmayer]

9nly positive thing is that I haven't had all the other bugs, screen, seats and other misc issues that other people are having or had. Just a major mechanical issue that I think is not a one off based on other people's transmission issues. At first I thought it just needed to be re programmed before the car dropped and sounded like I was carrying a train behind me. I am still talking with Jeep client retention and working through whatever they will give for good will even though they should do 10x whatever it is they are offering. They refused to buy it back and did a 30k repair instead. Talk about depreciated value hit on the carfax.

 

[RobTX]

Hey all,

has anyone lemoned one of these trucks yet? We are deeply frustrated and concerned with our GW. Like many on here we have been rattled with buggy Uconnect, heated seats, passenger display, HVAC system, air ride, and initial fit and finish.

I feel like everyday this truck exhibits a new flaw or issue and never seems to act the same. After watching the development of this concept and have great luck with the Chrysler brand I’m ready to send this truck back and move to a GM suv, and I hate being just another Denali on the road.

For 100k I was expecting much better then this, we just had all the updates done and the truck came back IMO worse then before. We have been in talks with our lawyer to start building a case for lemon law in the event that these issues aren’t addressed soon. We have 9k miles on this truck and while we LOVE the truck when it works, I fear my ownership is going to suffer a huge value depreciation with all of the issues these trucks are having.

We started the lemon law process in Texas a few months ago. Software issues, vibration on the highway, failing blind spot sensors and collision avoidance system failures, and last but not least, the ABS failed and my rear brakes locked up. Purchased in May, now on visit #6 with no ETA, no loaner or rental, and over 80 days total in the shop.

 

[UTMandy]

We started the lemon law process in Texas a few months ago. Software issues, vibration on the highway, failing blind spot sensors and collision avoidance system failures, and last but not least, the ABS failed and my rear brakes locked up. Purchased in May, now on visit #6 with no ETA, no loaner or rental, and over 80 days total in the shop.

How is that process going for you? Any advice? We live in Texas too.
We bought our Series 3 in April and have had a lot of the same issues. We [normally] get a loaner - but I swear the vehicle has been at the dealership as much as we've had it! We are on our second or third dealership now. We took it in for a routine oil change and tire rotation - after which the vehicle was shakey as %$&# on the highway; took it back because clearly they didn't balance the tires right and they said a rim is bent. We haven't done anything to bend the rim, so the wheel/tire warranty that we bought won't cover replacing it and they say it can't be repaired. Dash is currently lit up like a Christmas tree because the sensors are malfunctioning or broken or whatever - apparently Chrysler isn't releasing the part to repair it until after the new year. So we are supposed to drive the vehicle with no ABS, no cruise control, and sensors that may or may not work (or may just randomly go off and think we are about to hit something when we aren't?) until next year, according to the dealership. We've also had several fit and finish issues - lift gate wasn't flush, the plastic molding on the back of the drivers seat keeps popping off. The UConnect doesn't work right - can't play rear TVs' sound in car, can't see what rear TVs are watching from the passenger screen. They supposedly ordered a new "radio" (or whatever all that entails) since ours is faulty and can't be fixed.
How can they say "oh, just drive your vehicle without ABS all winter and maybe after the near year, you can get the BRAND NEW $100k vehicle fixed"?!?!
#ShouldHaveBoughtTheEscalade!!!

 

[RobTX]

How is that process going for you? Any advice? We live in Texas too.
We bought our Series 3 in April and have had a lot of the same issues. We [normally] get a loaner - but I swear the vehicle has been at the dealership as much as we've had it! We are on our second or third dealership now. We took it in for a routine oil change and tire rotation - after which the vehicle was shakey as %$&# on the highway; took it back because clearly they didn't balance the tires right and they said a rim is bent. We haven't done anything to bend the rim, so the wheel/tire warranty that we bought won't cover replacing it and they say it can't be repaired. Dash is currently lit up like a Christmas tree because the sensors are malfunctioning or broken or whatever - apparently Chrysler isn't releasing the part to repair it until after the new year. So we are supposed to drive the vehicle with no ABS, no cruise control, and sensors that may or may not work (or may just randomly go off and think we are about to hit something when we aren't?) until next year, according to the dealership. We've also had several fit and finish issues - lift gate wasn't flush, the plastic molding on the back of the drivers seat keeps popping off. The UConnect doesn't work right - can't play rear TVs' sound in car, can't see what rear TVs are watching from the passenger screen. They supposedly ordered a new "radio" (or whatever all that entails) since ours is faulty and can't be fixed.
How can they say "oh, just drive your vehicle without ABS all winter and maybe after the near year, you can get the BRAND NEW $100k vehicle fixed"?!?!
#ShouldHaveBoughtTheEscalade!!!

Not well. This last visit is now 4 weeks without a rental or loaner. I will PM you.

 

[nopenope]

We're about to trade our 2022 Wagoner Series III in for...wait for it...a 2022 Toyota Sequoia. The old body style, even. We've been cured of ever wanting the latest and greatest again. All I want is a reliable and durable vehicle that won't shit the bed. Like...you can drive it more than a month without it landing at the shop for a week. We actually traded in our 2006 Sequoia to buy the Wagoner. That Sequoia had over 200K miles and we'd only ever brought it to the shop for tires, oil, brake pads and wiring (but only because squirrels ate it). We have NEVER had a car in the shop more than the past year with the Wagoner. Everything from pieces falling off of passenger seats, bolts missing in the door (yes...spotted upon picking up the keys on the very first day...we should've known then), mysterious and sudden braking when in reverse, screen glitches, seat heater not working, speaker casing loose making it sound like you've blown the woofer, center console not opening (8 month wait on the parts to fix), roof liner falling away...the list was LONG. We thought about Lemon Law, but honestly...we're over it. We don't want a replacement, and we don't want to drive this POS a mile more. We have lost time and money on it. I cannot warn buyers enough...stay faaaar away from this vehicle until they work out all the bugs...maybe it will be worth the price in 2026?? But I doubt it. Some of the interior engineering tolerance and material choices are seriously flawed. Nevermind whatever is going on with the transmission and/or braking sensors. What a disappointment.

 

[nopenope]

Not well. This last visit is now 4 weeks without a rental or loaner. I will PM you.

I'm a disgruntled Texas-based Series III owner as well. We should start a club.

 

[Erick Y Miranda]

That really sucks. Our Wagoneer has been good for a while now (knock on wood). Hope it stays this way. I ended up getting a free 8 or 7 year extended warranty for my trouble.

How did you manage to get the extended warranty for free?