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2022 Grand Wagoneer series III
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46 Posts
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Ok gang, if you have spent more than a few minutes in the forum you have heard all the venting, THIS STORY AINT NOTHING LIKE THAT! If your looking for more negativity you can stop reading.
So, our GW has just under 6000 miles and it popped up on the screen this morning 5% oil life left so I called my dealer. They said bring it on over. So when my wife dropped it off she asked if they could wash it. The response was “it’s mandatory to wash all grand wagoneers that come in” they said they would check everything and rotate the tires too. She was more than happy with that but when they called to tell her it was ready he told her they also top off the gas too! So when she dropped it off we had 75 miles til empty now it’s got 455 miles til empty.
I completely sympathize with the folks having problems with their vehicles and service departments but we couldn’t be any happier with ours and the service dept at sterling cjd in Navasota, Texas which is not where we bought ours at.
 

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Ok gang, if you have spent more than a few minutes in the forum you have heard all the venting, THIS STORY AINT NOTHING LIKE THAT! If your looking for more negativity you can stop reading.
So, our GW has just under 6000 miles and it popped up on the screen this morning 5% oil life left so I called my dealer. They said bring it on over. So when my wife dropped it off she asked if they could wash it. The response was “it’s mandatory to wash all grand wagoneers that come in” they said they would check everything and rotate the tires too. She was more than happy with that but when they called to tell her it was ready he told her they also top off the gas too! So when she dropped it off we had 75 miles til empty now it’s got 455 miles til empty.
I completely sympathize with the folks having problems with their vehicles and service departments but we couldn’t be any happier with ours and the service dept at sterling cjd in Navasota, Texas which is not where we bought ours at.
They will also come and pick it up (and drop it off when service is complete) along with leaving you a (comparable) loaner. All off that is part of the price tag we paid when we bought it. :)

Comes with a set number of oil changes / tire rotates. Number depends (iirc) on the type of Wagoneer purchased.
 

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GW White/Black Top with Blue interior
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12 Posts
Ok gang, if you have spent more than a few minutes in the forum you have heard all the venting, THIS STORY AINT NOTHING LIKE THAT! If your looking for more negativity you can stop reading.
So, our GW has just under 6000 miles and it popped up on the screen this morning 5% oil life left so I called my dealer. They said bring it on over. So when my wife dropped it off she asked if they could wash it. The response was “it’s mandatory to wash all grand wagoneers that come in” they said they would check everything and rotate the tires too. She was more than happy with that but when they called to tell her it was ready he told her they also top off the gas too! So when she dropped it off we had 75 miles til empty now it’s got 455 miles til empty.
I completely sympathize with the folks having problems with their vehicles and service departments but we couldn’t be any happier with ours and the service dept at sterling cjd in Navasota, Texas which is not where we bought ours at.
That's a great story! You should post the name of the dealer so others will also know to go there.
 
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