[Koosh]

Did a search, have seen some "temporary home fixes"...... now that its over a year of these troublesome issues, are there any permanent fixes out yet?

 

[Krampus Wagon]

I use android auto and it's absolutely terrible, I don't think there is a fox unfortunately, it comes on when it feels like it, even when physically plugged in.

 

[WagoneerCxSvc]

Did a search, have seen some "temporary home fixes"...... now that its over a year of these troublesome issues, are there any permanent fixes out yet?

We can look into internal resources for any additional information on Apple CarPlay for you, Koosh. You're more than welcome to PM us your VIN for further assistance.

Steph
Wagoneer Client Services

I use android auto and it's absolutely terrible, I don't think there is a fox unfortunately, it comes on when it feels like it, even when physically plugged in.

We can have a look into any Android Auto concerns for you as well, Krampus Wagon! You can send your VIN our way via private message if you'd like us to check into it for you.

Steph
Wagoneer Client Services

 

[Krampus Wagon]

We can look into internal resources for any additional information on Apple CarPlay for you, Koosh. You're more than welcome to PM us your VIN for further assistance.

Steph
Wagoneer Client Services



We can have a look into any Android Auto concerns for you as well, Krampus Wagon! You can send your VIN our way via private message if you'd like us to check into it for you.

Steph
Wagoneer Client Services

Sent, thank you

 

[Koosh]

Have upcoming appointment at service dept, for "radio update"....sure hope this solves these issues....

 

[WagoneerCxSvc]

Have upcoming appointment at service dept, for "radio update"....sure hope this solves these issues....

Hi Koosh,

If you'd like additional support during the service process, send our team a private message and we can escalate a case to the Wagoneer specialists for you.

Steph
Wagoneer Client Services

 

[Koosh]

Hi Koosh,

If you'd like additional support during the service process, send our team a private message and we can escalate a case to the Wagoneer specialists for you.

Steph
Wagoneer Client Services

How do I do that?

 

[WagoneerCxSvc]

Hello Koosh,

You can click our profile and select the "Start a conversation" link on our profile.

Steph
Wagoneer Client Services

 

[Koosh]

Update: received truck back from dealer yesterday afternoon.....went in for all these memory, CarPlay, etc issues.....was told on the phone "all set". Arrived and service dept walked me out to this $79000 vehicle to show me both key fobs have been programmed, and the radio was updated with: TSB 08-039-22 REV B......
Lol!!!
During the trial with key fobs, neither worked, not even door buttons for memory 1 and 2 worked....tech came back outside scratching his head, and proceeded to program things all over again....
Brought Wagoneer home...(by the way, CarPlay did hookup during demo, and stayed connected for the 8 mile trip home)
Awoke this morning, unlocked car with my key fob, nothing moved. Unlocked with wife's key fob, nothing moved. Pressed 1 and 2 on door buttons, nothing moved. All settings gone again. Drove car for about 5-6 miles, no CarPlay connected. Came out of store, drove another 3-4 miles, all of a sudden CarPlay decides to connect.
In conclusion, nothing has been done to remedy these issues....I have yet another call into service......
Kinda makes you want ask for the $79,000 back....