When they were initially taking deposits I sent an email asking if/when the blue in the promotional material would be produced and what the plans for the rumored long wheelbase. Also asked about any possible track/trail editions. Nothing back but crickets. After a month or so had passed I asked again about the color blue and received a response that they had no info on colors. When they released the digital version of the printed marketing material the color blue was all over it. Finally towards the middle of July I saw there was a lot of buzz on this forum that builds were getting close and as that was the initial delivery time frame I sent the concierge another question about the availability in dealership to see one of the vehicles in person. They told me that the vehicles were beginning to be shipped to dealerships and I should check with them. Of course the response from local dealerships say they have no idea when they’ll ever see a vehicle.
I don’t want to sound like I’m disparaging anyone who has bought a new Wagoneer - I really am envious of all of you. I just couldn’t make the commitment when I felt like no one had any answers. I want to know if I’m wrong in expecting more of a response than a shrug on a $100,000 vehicle? Or should I just be expecting the same service I get with my JK when the hinges corrode, the roof leaks, or the dealership replaces most of the electronics in it trying to get a check engine light to go out. Then the average wrangler forum guys go what do you expect it’s a Jeep. I know we can’t comment on build quality yet but am I going to be making excuses for service because a vehicle is a Jeep?
I don’t want to sound like I’m disparaging anyone who has bought a new Wagoneer - I really am envious of all of you. I just couldn’t make the commitment when I felt like no one had any answers. I want to know if I’m wrong in expecting more of a response than a shrug on a $100,000 vehicle? Or should I just be expecting the same service I get with my JK when the hinges corrode, the roof leaks, or the dealership replaces most of the electronics in it trying to get a check engine light to go out. Then the average wrangler forum guys go what do you expect it’s a Jeep. I know we can’t comment on build quality yet but am I going to be making excuses for service because a vehicle is a Jeep?