It happened to me just a few minutes ago. 2023 series II. 3k miles
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2023 Wagoneer Series II Carbide 4x4 Fuel/Oil Warning Message
Hi All,
I just took delivery of a 2023 Wagoneer Series II Carbide 4x4 with the hurricane engine. So far, the car looks and drives well!
The Chrysler dealer who sold it to me from out of state was using it and put the first 1,700 miles on it. They shipped it to me from 800 miles away with a full tank of gas.
On day 2 of having it in my possession, and for the first time accelerating to over 50 mph, I received the attached message in the cluster: 'See User Manual for Proper Oil and Fuel'. This came on 2-3 times as I was driving it, usually when getting to the 50 mph mark. I thought it may just be that the car was giving me some tips for normal care, etc.
When accelerating to 70 mph for the first time, a new message appeared in the cluster: 'See Dealer, Service Engine'. No other lights, sounds, vibrations, etc. Just that message in the cluster. I happened to be just down the street from my local dealer, so I turned around and headed there. On the way, I contacted Wagoneer Client Services, and the Rep said that he had seen this happen before. The situation was rectified by draining the fuel system completely and refilling with premium gas. He said that 'these new turbo engines will require premium, even though that's not in the manual.' Since the car was running and I was already at the dealer, he told me he'd follow up with me after the holiday weekend.
The dealer's service center was backed up, but they brought in both senior service technicians as well as the service center manager to review this issue. When hooked up to the computer, there wasn't a single code out of order on the car. They hadn't even seen one of these new engines yet, so they didn't have any experience to go off of, but were skeptical that these engines will truly need premium. The Service Manager and I went for a 20 mile test drive, getting it up to 85 mph, and we could never replicate the message. The service manager believed that with a full tank of gas, while being delivered over 800 miles on a flat bed trailer, that vapors had built up within the fuel system, and potentially set off an emissions sensor. We left both scratching our heads.
We drove the car all weekend, and it was perfect, except for a brief message yesterday regarding the Proper Oil and Fuel. It disappeared shortly after it popped up.
Has anyone else come across these messages?
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I just took delivery of a 2023 Wagoneer Series II Carbide 4x4 with the hurricane engine. So far, the car looks and drives well!
The Chrysler dealer who sold it to me from out of state was using it and put the first 1,700 miles on it. They shipped it to me from 800 miles away with a full tank of gas.
On day 2 of having it in my possession, and for the first time accelerating to over 50 mph, I received the attached message in the cluster: 'See User Manual for Proper Oil and Fuel'. This came on 2-3 times as I was driving it, usually when getting to the 50 mph mark. I thought it may just be that the car was giving me some tips for normal care, etc.
When accelerating to 70 mph for the first time, a new message appeared in the cluster: 'See Dealer, Service Engine'. No other lights, sounds, vibrations, etc. Just that message in the cluster. I happened to be just down the street from my local dealer, so I turned around and headed there. On the way, I contacted Wagoneer Client Services, and the Rep said that he had seen this happen before. The situation was rectified by draining the fuel system completely and refilling with premium gas. He said that 'these new turbo engines will require premium, even though that's not in the manual.' Since the car was running and I was already at the dealer, he told me he'd follow up with me after the holiday weekend.
The dealer's service center was backed up, but they brought in both senior service technicians as well as the service center manager to review this issue. When hooked up to the computer, there wasn't a single code out of order on the car. They hadn't even seen one of these new engines yet, so they didn't have any experience to go off of, but were skeptical that these engines will truly need premium. The Service Manager and I went for a 20 mile test drive, getting it up to 85 mph, and we could never replicate the message. The service manager believed that with a full tank of gas, while being delivered over 800 miles on a flat bed trailer, that vapors had built up within the fuel system, and potentially set off an emissions sensor. We left both scratching our heads.
We drove the car all weekend, and it was perfect, except for a brief message yesterday regarding the Proper Oil and Fuel. It disappeared shortly after it popped up.
Has anyone else come across these messages?
